FOOD & BEVERAGE SERVICE MASTERY

Module 1.1: Server Excellence – Service Steps

Video Content:

• The 12-step service sequence with timing
• Proper table approach and greeting techniques
• Order-taking best practices
• Anticipating guest needs

Module 1.2: Wine Service & Knowledge

Video Content:

• Wine basics: reds, whites, sparkling
• Proper wine service technique
• Food and wine pairing fundamentals
• Handling wine objections and returns

Module 1.3: Bartending & Mixology Fundamentals

Video Content:

• Classic cocktail recipes (25 essential drinks)
• Proper bartending techniques
• Bar setup and efficiency
• Responsible alcohol service

Module 1.4: Server Assistant & Runner Excellence (10 min)

Video Content:

• Supporting the service team
• Table maintenance and reset
• Food running protocols
• Kitchen-to-table quality control

Module 2.5: Alcohol Management & Legal Compliance

Video Content:

• ID checking procedures
• Signs of intoxication
• Legal responsibilities
• Refusing service professionally